WP Flat Visual Chat is a WordPress plugin from Codecanyon that provide fast, elegant live support via chat with WP Visual Chat. Simply upload and activate the plugin via your WordPress Dashboard and you are ready to go. WP Flat Visual Chat gives you a new element in your sidebar to manage your chat logs with simple and intuitive chat logs and filters. Take your customer support a step further with a unique remote desktop viewer built right into the Live Chat.Select the element or item you wish to share, and engage in a visual two-way chat with your customers. Your support ratings will soar! With comprehensive chat settings built into the front-end, you can modify your text to suit your brand style and tone of voice easily, with no coding required. Use pre-prepared content with shortcodes and get your average handling time of customer queries sizzling! Choose your operating hours and provide a Contact Form in your downtime.
Colors are fully customizable; you can select notification sounds for new messages, import and export data for analysis and view Country and City of your customers. WP Flat Visual Chat is going to increase your customer satisfaction and save you heaps with a one of purchase price and the most simple integration for a Live Chat solution in WordPress. Main features:
- Real time AJAX chat.
- Beautiful, flat & responsive
- View the pagewhere your customer is.
- Operators can view online users and initiate chats.
- Operators can visually show any website elementto the customer (through the different pages).
- Files transfert
- Operators can use preprogrammed sentencesusing shortcuts.
- New “Chat Operator” user role.
- You can assign the operator capability to any another role.
- Chat logs
- Operator can transfer discussionto another online operator.
- If there is no operator online, a contact form
- Colors are customizable.
- Sound notificationon new message.
- Import / Export data tool.
- Customers IP detection.
- See the country and cityof customers.
- Texts are editable from backend.
- Multilingual .po ready (French translation included).